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 By Greg Duke
In my previous blog post, I warned that the United Kingdom Information Commissioners’ Office (UK ICO) might be preparing to take a hard line on companies which fail to protect their customers’ personal data under GDPR regulations. On July 9, 2019, the UK ICO followed through on the threat in dramatic fashion. The Office fined British Airways £183 million ($228.3 million) for a breach which exposed 500,000 customers’ personal data and credit card details to a criminal hack; and, the Office announced plans to fine Marriott Corporation—a US-based company—£99.2 million ($123.8 million) for exposing the personal details of 339 million of its customers to third parties.  This time of year, many nonprofits are counting up the last of June’s gifts and trying to get to a total that meets their fundraising goals. When the reports come out, most fundraisers will start the new year again – at $0.00 – without thinking about how last year went, why it went that way, and how it can be better. It can always be better. Here are some ideas for looking backward, even if only briefly, to fine tune your new fundraising year.
 By Greg Duke
Nearly a year ago, many nonprofit organizations in the United States were scrambling to meet the GDPR (General Data Protection Regulation) implementation deadline of May 25, 2018. Last spring, when I spoke with several advancement services and prospect research professionals in the US, there was a great deal of confusion about what GDPR would mean to their fundraising activities across the Atlantic. The great hope was that, in due time, a lot of this confusion would be resolved by further instructions from the European Union, which would clarify the rules fundraising institutions have to follow. Unfortunately, during this time, little has been decided about the future of data protection regulations and what those regulations mean with regards to fundraising institutions in the US.
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